Talk about etiquette in workplace communication
Language is the channel for information communication between the two parties, as well as the channel for the exchange of ideas and feelings between the two parties.
Language surrounds the most basic and important positions in interpersonal communication.
Language as a means of expression can express a variety of information and a variety of thoughts and feelings through different time, occasions, and objects.
Expressed in words.
The key to speaking politely is to respect each other and to be modest.
In order to speak politely, you must do the following: 1. Use honorifics, modesty, and elegance (a) honorifics, also known as “respectful poems”. It is the opposite of “humours,” which means respect and courtesyWord.
In addition to the need for politeness, the use of honorifics must also reflect one’s cultural accomplishment.
The occasions for the use of honorifics, first, the social occasions of distance.
Second, talk to the teacher or status, extra seniors.
Third, deal with people for the first time or meet people who are less familiar.
Fourth, conferences, negotiations, and other official occasions.
Common respects We use the word “Please” in the daily life, the word “you” in the second person, the pronouns “History”, “Madam”, “Your side”, etc., as well as some common vocabulary usage, such as the first meeting”Jiu Yang”, I haven’t seen “Long Break” for a long time, please criticize it as “consult”, ask forgiveness for “forgiveness”, troublesome others for “interruption”, trustee for work, “please”, praise for your opinion and “high opinion”Wait.
(2) Humility Humility is also called “humility”, as opposed to “honour”, it is a word to show humility and self-confidence to others.
The most common use of modesty is to modestly claim to yourself and your relatives in front of others.
For example, call yourself “fool”, “family strict, family kind, family brother, family brother” and so on.
Being modest and respectful is an indivisible unity.
Although modest language is not used in daily life, its spirit is everywhere.
As long as you show your modesty and sincerity in everyday language, people will naturally respect you.
(3) Ya language Ya language refers to some more elegant words.
Ya language is often used as a substitute for more casual and even vulgar words in some places and in the presence of elders and women.
Using more elegant language can reflect one’s cultural literacy and respect the personal qualities of others.
When you are kissing, if you are entertaining guests, you should say “please use tea” while serving tea.
If you also serve with snacks, you can use “please use some refreshments.
“If you end the rest before others, you should say hello to others,” Please use slowly.
“Ya’s use is not mechanical. It is fixed.
As long as your speech and manners are polite, people will leave a deep impression on your personal accomplishment.
As long as everyone pays attention to the use of elegant language, civilization will inevitably be formed, and the noble social atmosphere will be controversial, which can help to improve the overall national quality.
Second, coping in everyday situations (1) Keeping a proper distance from people is usually to communicate ideas with others. To achieve this goal, of course, we must first pay attention to the content of the speech, and secondly we must pay attention to the weight of the voice when speaking, so that the interlocutor canUnderstand.
In this way, care must be taken to maintain a distance from the interlocutor when speaking.
Keeping a proper distance from people is not entirely a consideration of whether the other party can hear themselves clearly, and there is also a question of how to be more polite.
It is rude to say that you are too far away from the other person when speaking, causing the interlocutor to mistakenly believe that you do not want to show him friendship and closeness. This is rude.
However, if you talk to people at a close distance, you will spill the foam in front of others if you are not careful. This is the most annoying.
Some people, because they have the habit of talking to others, knowing that others are afraid of being splashed by their own mouthpieces, so the prophet covers his mouth with interest.
The earliest form was “butterfly”, and it was rough and not generous.
Therefore, from the etiquette point of view, it is generally best to keep a distance of one or two people.
Doing so not only makes the other party feel a kind atmosphere, but also maintains a certain “social distance”, which is also the most comfortable for ordinary people’s subjective feelings. (2) Appropriately addressing others Whether they are new or old friends, they must be called as soon as they meet.
Everyone wants the respect of others, and some people value the status they have achieved.
Calling his title to someone with a title is a great respect for him.
First name only applies to close people.
If you have an unusual relationship with the person who has the title, it is more cordial to call his name directly, but if you are in the public and social situations, you will be more appropriate to call his title.
For intellectuals, you can directly call their titles.
However, for degrees, other than doctoral degrees, other degrees cannot be used as titles.
(3) Good at talking. Whether it is celebrity dignitaries or ordinary people, as the two sides of the conversation, they should be equal.
Conversation generally chooses topics that are of common interest to everyone, but there are some issues that should not be touched on: such as the age, income, value of personal belongings, marital status, religious beliefs, etc.
It is impolite and uneducated to ask about these.